Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at [email protected]
My tracking says "no information available at the moment".
For some shipping companies, it takes 3-8 business days for the tracking information to update on the system. If your order was placed more than 8 business days ago and there is still no information on your tracking number, please contact us at [email protected]
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shop.myanimeforlife.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
H*** –
Todo correcto y antes de tiempo.
O***o –
es flipante! muy buen producto, detalles y todo como se muestran en la foto
J***z –
Pedí dos y llegaron en dos paquetes separados, el vendedor nos informó de ello en el momento de la compra. La calidad es buena, solo que uno de los dos tiene los dientes algo despintados pero no es nada grave. En general todo bien. Respecto al envío, llegaron algo pasada la fecha de entrega programada
M***c –
1000% recomendable, figura de alta calidad, para todos los coleccionistas se las recomiendo mucho mejor q la original
C***a –
la figura es tal como en las fotos, el envío en menos de 3 semanas y muy bien protegido. Hay que saber que es de plástico entero, por dentro vacío, no pesa penas, pero si lo ves sin cogerlo parece muy real. Por el precio vale la pena
R***z –
Llego en muy buen estado, me sorprendió la rapidez del envío, llegó a México en tan solo 20 días, mucho antes de la fecha estimada. Además la atención del vendedor fué estupenda.
Customer –
Una pasada. Súper bien y me llegó a los 10 días.
J***o –
simplemente espectacular,sin palabras, nada que envidiar a la original, es enorme, envio rapidísimo y volveré a comprar sin dudarlo
J***a –
Esta figura si está bastante bien
J***z –
Muy buena figura para el precio que tiene, aunque la cola no encaja en su sitio por sí misma, hay que pegarla, y no se tiene en pie si no se apoya en la pared. Por lo demás, el diseño y la pintura son correctos para una réplica como esta y queda muy bien expuesta. Envío muy rápido y sin problemas.
F***r –
Super rapide très jolie figurine je recommande Pour les fan de dbz
C***e –
Just perfect <3 and the delivery was fast. 5 stars for a thank you
Customer –
la verdad mejor de lo q esperaba , muy bien pintado y los detalles bien definidos , embona perfecto y el tamaño es correcto, material sólido pero flexible a la presión, y se mantiene solo en pie , muy contento con la compra, respeto al empaque viene bien protegido por plástico de burbujas.
J***o –
genial, recibido 1 semana antes!
R***o –
Ok
S***a –
Ha llegado antes de tiempo. Recomendado 100% es inmenso de grande que chulada y ha venido sin daños.Bien empaquetado.Estoy muy contento.
M***u –
magnifique produit arriver super rapidement